Privacy Policy

Last updated: March 2026

Who we are

The Calibre Club is operated by Asct Holdings Limited, Company No. 15776783, registered in England and Wales. Registered address: Unit A, 82 James Carter Road, Mildenhall Industrial Estate, Suffolk, IP28 7DE.

We are the data controller for personal information collected through this website. If you have any questions about how we handle your data, contact us at hello@thecalibreclub.com.

What data we collect

We collect the following personal information when you enter a competition or use our website:

  • Full name
  • Email address
  • Billing address
  • Payment information (processed by Axcess — we do not store card details)
  • IP address and browser information (collected automatically)
  • Email address if provided through our sign-up form (optional)

Why we collect it

We use your data for the following purposes:

  • To process your competition entry — we need your name and email to assign your ticket and contact you if you win
  • To fulfil prize delivery — we need your address to dispatch the watch to a winner
  • To comply with legal requirements — including verifying age (18+) and UK residency
  • To send marketing communications — only if you have explicitly opted in. You can unsubscribe at any time.
  • To improve our website — we use anonymised analytics to understand how visitors use the site

Legal basis for processing

Under UK GDPR, we process your data on the following legal bases:

  • Contract performance — processing your entry and delivering prizes
  • Legal obligation — age verification, tax records, prize fulfilment
  • Legitimate interests — fraud prevention, security, analytics
  • Consent — marketing emails. You may withdraw consent at any time.

Who we share your data with

We do not sell your personal data. We share it only with trusted third parties who help us operate the competition:

  • Axcess — payment processing. Axcess processes card payments securely and does not share payment data with us beyond transaction confirmation.
  • Klaviyo — email marketing platform. If you have opted in to marketing emails, your email address is stored and processed by Klaviyo as a data processor acting on our behalf. Klaviyo is GDPR compliant. You can review their privacy policy at klaviyo.com/legal/privacy.
  • WooCommerce / WordPress — our e-commerce and website platform. Order data is stored on our Hostinger-hosted server.
  • Verified Draws — independent draw verification. Draw results (winning ticket numbers only, no personal data) are published on the Verified Draws platform.
  • Courier providers — name and delivery address shared with our insured courier for prize dispatch only.

How long we keep your data

We retain order records and entry data for 7 years as required by HMRC for tax purposes. Marketing opt-in data is retained until you unsubscribe. You may request deletion of non-legally-required data at any time.

Your rights under UK GDPR

You have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — ask us to correct inaccurate data
  • Right to erasure — ask us to delete your data (subject to legal retention requirements)
  • Right to restrict processing — ask us to limit how we use your data
  • Right to data portability — receive your data in a machine-readable format
  • Right to object — object to processing based on legitimate interests or for marketing
  • Right to withdraw consent — for marketing emails, unsubscribe at any time via the link in any email

To exercise any of these rights, contact us at hello@thecalibreclub.com. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

We use cookies to remember your session, process your order, and understand how visitors use our site. We do not use advertising cookies or cross-site tracking cookies. A cookie preference notice is displayed on first visit. You can manage cookie settings in your browser at any time.

Security

All data is transmitted via SSL encryption. Our server is hosted by Hostinger and maintained with security updates. Card payment data is processed entirely by Axcess and never passes through or is stored on our servers.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last reviewed. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Asct Holdings Limited t/a The Calibre Club
Unit A, 82 James Carter Road, Mildenhall Industrial Estate, Suffolk, IP28 7DE
hello@thecalibreclub.com
Company No. 15776783